Within 14 days from the date of delivery of the order, you can return or exchange the purchased item in the original packaging, the item cannot be used, it must be undamaged and with no loss of original appearance and value.

You can request the return or exchange of the product by sending an email to In the e-mail message, state the reason why you are requesting a return or exchange, as well as your name, address and telephone number.

Shipping costs for returned goods are borne by the buyer.

The money will be refunded no later than 14 days after SIA "Sunny Factory" has received the returned product and recognized it as unused and undamaged. Please note that shipping costs are non-refundable.

When returning the product, you take responsibility for it until the product is received by SIA "Sunny Factory".

If you want to exchange or return the goods, they must be delivered to the address: SIA "Sunny Factory", Ķengaraga iela 1A, LV-1063, Riga, Latvia.

Or by sending the products with the help of a courier service to the address SIA "Sunny Factory", Ķengaraga iela 1A, LV-1063, Riga, Latvia.