Frequently Asked Questions


It is convenient and easy to pay for an order at SAULES RĪGA online store! You will have multiple billing options: Swedbank, Luminor, Citadele, SEB or Revolut Internet Bank, Visa, Visa Electron, Mastercard, Maestro, Paypal

If your payment has been rejected for unknown reasons, we recommend that you try another method of payment, but if it is not available, please contact us by email Payment may not be accepted when incorrect payment information has been entered or when your account does not have sufficient funds to make payment.


Once the order and payment are approved, we immediately begin processing the order to ensure delivery is as fast as possible, so we can't undo or change the order once it's already done.


We offer FREE delivery throughout the territory of Latvia for orders overs 30 EUR/throughout the territory of Lithuania and Estonia for orders overs 50 EUR through Omniva and Smartpost Itella pickup points and courier. The delivery price to Omniva pickup point and Omniva courier to your address is 2.50 EUR. The delivery price to Smartpost Itella pickup point is 2.40 EUR, the delivery price for Smartpost Itella courier is 5.00 EUR. The delivery price via Latvijas Eksprespasts to other countries around the world - starting at 9.95 EUR per 1 kg.


Your order will normally be delivered to Baltic countries within 1 - 3 business days of payment and processing of the order. Orders with a delivery address in Europe could take 4-7 business days to arrive. However, if you have not received your order within 7 business days, please contact our customer service. At sales days, delivery times can take up to 7 business days.


To use the discount coupon code, enter your code in the area reserved for it in the shopping cart section, or when selecting the Payment method.


For more information about our Special Offers, you can check out our SPECIAL OFFERS page, or enter your email in OUR NEWSLETTER area at the Home Page Footer.

Please inform our Customer Center by emailing your contact information and purchase information to our email